常见问题
常见问题 | Frequently Asked Questions隐私政策 | Privacy Policy
Effective Date: September 1, 2026
Last Updated: September 15, 2026
生效日期：2026年9月1日
最近更新：2026年9月15日
简介 | Introduction
91短剧（以下简称“本站”）重视用户隐私和个人信息保护。本隐私政策说明当您访问、注册或使用本站服务时，我们可能收集哪些信息、如何使用和保护这些信息，以及您依法享有的相关权利。
91短剧 ("the Website") respects user privacy and the protection of personal information. This Privacy Policy explains what information may be collected when you access, register for, or use our services, how such information may be used and protected, and what rights you may have under applicable law.
阅读本政策不等于您已同意所有数据处理；依法需要同意的处理活动，将另行征得您的有效同意。
Reading this policy does not constitute consent to all processing. Where consent is legally required, we will seek valid consent separately.
一、我们收集的信息 | Information We Collect
1. 用户主动提供的信息 | Information Provided by Users
如本站开放账户、评论、收藏或投稿等功能，当您使用相应功能或联系我们时，我们可能按实际需要收集：
用户名；
邮箱地址；
密码相关信息；
用户上传或提交的内容；
评论、收藏及互动记录；
您通过客服、投诉或申诉渠道主动提交的信息。
If account, comment, favorite, or submission features are available, we may collect the following as needed when you use those features or contact us:
Username;
Email address;
Password-related information;
Content uploaded or submitted by users;
Comments, favorites, and interaction records;
Information voluntarily submitted through support, complaint, or appeal channels.
密码应采用适当的安全方式进行存储，本站不应以明文形式保存用户密码。
Passwords should be stored using appropriate security measures and should not be stored in plaintext.
2. 自动收集的信息 | Automatically Collected Information
当您访问本站时，我们可能自动收集：
IP地址；
浏览器类型；
设备及操作系统信息；
访问时间；
来源页面；
页面浏览记录；
搜索关键词；
播放或访问活动；
Cookie及类似技术产生的信息。
When you access the Website, we may automatically collect:
IP address;
Browser type;
Device and operating system information;
Access time;
Referring page;
Page viewing activity;
Search queries;
Playback or access activity;
Information collected through cookies and similar technologies.
3. 我们通常不会主动收集的信息 | Information We Generally Do Not Intentionally Collect
除非法律要求、服务确有必要或您主动提供，我们通常不会要求用户提供：
真实姓名；
政府身份证件号码；
精确地理位置；
与提供本站服务无关的敏感个人信息。
Unless required by law, necessary for a particular service, or voluntarily provided by you, we generally do not request:
Real name;
Government-issued identification numbers;
Precise location information;
Sensitive personal information unrelated to providing our services.
二、信息使用方式 | How We Use Information
我们可能将收集的信息用于：
提供、维护和改进本站服务；
管理用户账户；
保存用户设置；
改善网站功能和用户体验；
提供内容搜索及推荐功能；
防止欺诈、滥用及安全攻击；
处理投诉、举报和用户请求；
维护网站安全和稳定运行；
履行适用法律规定的义务。
We may use collected information to:
Provide, maintain, and improve our services;
Manage user accounts;
Store user preferences;
Improve website functionality and user experience;
Provide search and recommendation features;
Prevent fraud, abuse, and security threats;
Handle complaints, reports, and user requests;
Maintain website security and stability;
Comply with applicable legal obligations.
三、信息共享 | Information Sharing
本站不会出售、出租或交易用户个人信息。
We do not sell, rent, or trade users' personal information.
在提供本站服务所必要的情况下，我们可能与服务供应商共享有限的信息，例如：
CDN服务商；
云存储服务商；
网站安全服务商；
技术基础设施服务商；
数据分析服务商。
Where necessary to operate the Website, we may share limited information with service providers, such as:
CDN providers;
Cloud storage providers;
Website security providers;
Technical infrastructure providers;
Analytics providers.
我们也可能在以下情况下披露相关信息：
法律法规要求；
法院、政府机构或其他合法机关依法要求；
调查涉嫌违法行为；
保护本站、用户或公众的合法权益；
防止欺诈、安全威胁或其他滥用行为。
We may also disclose information when:
Required by applicable law;
Required by a court, government authority, or other lawful authority;
Investigating suspected unlawful activity;
Necessary to protect the legitimate rights of the Website, users, or the public;
Necessary to prevent fraud, security threats, or abuse.
四、观影记录隐私保护 | Viewing History Privacy
短剧的浏览、搜索、观看进度和收藏记录可能反映用户的兴趣与使用习惯。若相关功能开放，本站仅在提供对应服务、履行法律义务或其他具有合法依据的范围内处理这些信息。
Browsing, searches, viewing progress, and favorites may reflect users' interests and usage habits. If these features are available, the Website will process this information only to provide the relevant services, meet legal obligations, or for other lawful purposes.
本站不会主动公开个人的浏览、搜索或观看记录；依法必须披露的情况除外。若提供公开收藏、评论或分享功能，公开范围以用户选择及页面提示为准。
We will not intentionally publish individual browsing, search, or viewing history, except where disclosure is legally required. If public favorites, comments, or sharing features are offered, visibility will follow the user's choices and the information shown for that feature.
五、Cookie | Cookies
本站可能使用Cookie及类似技术。
The Website may use cookies and similar technologies.
必要Cookie可能用于：
用户登录；
保存用户设置；
保持会话状态；
保证网站核心功能运行。
Essential cookies may be used for:
User login;
Saving preferences;
Maintaining sessions;
Operating core website functions.
分析类Cookie可能用于了解网站访问情况及改善服务。
Analytics cookies may be used to understand website usage and improve our services.
若当地法律要求对非必要Cookie取得同意，本站将在启用前提供相应选择，用户可按适用规则撤回同意。
Where local law requires consent for non-essential cookies, we will offer the required choice before activation and permit withdrawal as applicable.
您可以通过浏览器设置管理或删除Cookie。
You may manage or delete cookies through your browser settings.
禁用必要Cookie可能导致部分功能无法正常使用。
Disabling essential cookies may affect certain website functionality.
六、数据安全 | Data Security
本站将根据实际处理活动采取合理的技术和管理措施保护用户信息，包括按需配置：
HTTPS加密传输；
密码安全存储；
权限访问控制；
安全监控；
防止未经授权访问的措施。
We will use reasonable technical and organizational measures appropriate to the processing involved, including, as needed:
HTTPS encryption;
Secure password storage;
Access controls;
Security monitoring;
Measures designed to prevent unauthorized access.
但任何互联网传输和电子存储方式都无法保证绝对安全。
However, no method of internet transmission or electronic storage can guarantee absolute security.
七、数据保存 | Data Retention
我们仅在提供服务、履行法律义务、解决争议或维护合法权益所必要的期限内保存相关信息。
We retain information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, or protect legitimate interests.
在法律允许的情况下，账户注销后，相关个人信息可能被删除、匿名化或按照法律要求继续保存。
Where permitted by law, personal information may be deleted or anonymized after account closure, or retained when required by law.
八、用户隐私权利 | Privacy Rights
根据适用法律，您可能拥有以下权利：
查询个人信息；
请求更正错误信息；
请求删除个人信息；
请求数据导出；
撤回相关授权；
对特定数据处理提出异议。
Depending on applicable law, you may have the right to:
Access your personal information;
Request correction of inaccurate information;
Request deletion of personal information;
Request data portability;
Withdraw applicable consent;
Object to certain data processing.
如需行使相关权利，请通过以下邮箱联系我们。
To exercise applicable privacy rights, please contact us at:
九、未成年人保护 | Protection of Minors
未成年人使用本站时，应遵守所在地法律和适用的内容分级要求；依法需要监护人同意或指导的，应先取得相应同意并在指导下使用。
Minors using the Website must comply with applicable local laws and content ratings. Where parental or guardian consent or guidance is required, it must be obtained before use.
如本站提供面向未成年人的功能，相关个人信息处理应遵循适用的未成年人保护要求，并在必要时另行提供说明、取得监护人同意及设置相应保护措施。
If features intended for minors are offered, related personal information processing must meet applicable child-protection requirements, with separate disclosures, guardian consent, and appropriate safeguards where required.
监护人如认为本站不当收集或使用了未成年人的信息，可发送请求至[email protected]。经必要核验后，本站将根据适用法律处理更正、删除或限制处理请求。
Guardians who believe that a minor's information has been improperly collected or used may contact [email protected]. After necessary verification, correction, deletion, or restriction requests will be handled in accordance with applicable law.
十、跨境数据处理 | International Data Transfers
如提供服务需要将信息存储或处理于您所在国家或地区以外，本站将按适用法律履行必要的告知、同意及其他要求。
If providing the services requires storing or processing information outside your country or region, the Website will meet applicable notice, consent, and other legal requirements.
在法律要求的情况下，我们将采取合理措施保护相关信息。
Where required by law, we will take reasonable measures to protect such information.
十一、政策更新 | Policy Updates
本站可能根据法律法规、业务变化或安全要求更新本隐私政策。
We may update this Privacy Policy due to legal, operational, or security requirements.
更新后的版本将在本站公布，并显示最新更新时间。
Updated versions will be posted on the Website with the latest revision date.
十二、联系我们 | Contact Us
如您对隐私政策、个人信息处理或数据请求有任何疑问，请联系我们：
For questions regarding this Privacy Policy, personal information processing, or data requests, please contact:
隐私联系邮箱：[email protected] | Privacy contact: [email protected]
隐私政策结束 | End of Privacy Policy
Q1：91短剧是什么网站？
What is 91短剧?
91短剧以短剧内容浏览与发现为主要方向。您可以按照实际开放的分类、搜索和剧集页面寻找感兴趣的作品；播放、收藏、续看等功能以页面实际提供的服务为准。
91短剧 focuses on discovering and browsing short dramas. Use the available categories, search tools, and series pages to find titles that interest you. Playback, favorites, and viewing-progress features depend on what is actually available.
Q2：谁可以使用91短剧？
Who can use 91短剧?
依法可以使用相关服务，并遵守所在地法律、内容适龄提示及地区授权范围的用户可以使用。特定内容或功能的条件以相关页面为准。
Users may access the relevant services where lawful and must follow local laws, age-suitability notices, and licensed territorial availability. Conditions for particular content or features are shown on the relevant pages.
Q3：未成年人可以访问本站吗？
Can minors access the Website?
请先查看内容适龄提示，并遵守所在地关于未成年人使用网络服务的规定。依法需要监护人同意或指导的，应先取得相应同意；注册、付费等操作也须满足适用条件。
Please check age-suitability notices and local requirements for minors using online services. Obtain guardian consent or guidance where required. Registration, payments, and other activities must also meet the applicable conditions.
Q4：91短剧会出售用户个人信息吗？
Does 91短剧 sell personal information?
不会。
No.
本站不会出售、出租或交易用户个人信息。
We do not sell, rent, or trade users' personal information.
Q5：本站会收集哪些信息？
What information does the Website collect?
根据您使用的功能，我们可能收集账户信息、IP地址、设备信息、访问记录、搜索记录、Cookie以及您主动提交的信息。
Depending on the services you use, we may collect account information, IP address, device information, usage activity, search history, cookies, and information you voluntarily submit.
详细内容请查看《隐私政策》。
Please refer to our Privacy Policy for more information.
Q6：我的浏览记录会公开吗？
Is my browsing history public?
本站不会主动公开个人的浏览、搜索或观看记录；依法必须披露的情况除外。若提供公开收藏、评论或分享功能，公开范围以您的选择和页面提示为准。
We will not intentionally publish individual browsing, search, or viewing history, except where disclosure is legally required. If public favorites, comments, or sharing are available, visibility follows your choices and the information shown for that feature.
Q7：如何举报违规内容？
How can I report prohibited content?
请将相关内容链接、问题说明及必要的证明材料发送至：
Please send the content URL, description of the issue, and relevant supporting information to:
Q8：如何提交版权投诉？
How can I submit a copyright complaint?
请按照本站 DMCA 版权政策提交有效版权投诉，并尽可能提供：
Please submit a valid copyright complaint according to our DMCA Copyright Policy and provide, where possible:
版权所有作品说明；
涉嫌侵权内容链接；
权利证明；
联系方式；
侵权说明。
Description of the copyrighted work;
URL of the allegedly infringing content;
Proof of rights;
Contact information;
Description of the infringement.
邮箱：
Email:
Q9：用户可以上传内容吗？
Can users upload content?
如果本站开放上传功能，用户必须拥有相关内容的合法权利，并遵守本站用户协议、内容政策及适用法律。
If upload features are available, users must have the necessary legal rights and comply with our Terms of Use, content policies, and applicable law.
Q10：如何删除账户？
How can I delete my account?
如果账户设置提供删除功能，您可以按照页面提示操作。
If account settings provide an account deletion option, you may follow the instructions provided.
您也可以通过以下邮箱提交请求：
You may also submit a request to:
Q11：如何反馈未成年人保护问题？
How can I report child-protection concerns?
如发现危害未成年人权益的内容、适龄提示错误，或涉及未成年人账户与个人信息的问题，请发送页面链接、问题说明及可联系您的方式至：
For content affecting the rights of minors, incorrect age-suitability notices, or issues involving a minor's account or personal information, send the page URL, a description, and contact details to:
请仅提供核查所需的信息，不要发送无关的身份证件、密码或疑似违法影像。
Provide only what is needed for review. Do not send unnecessary identity documents, passwords, or suspected unlawful imagery.
Q12：如何举报侵犯隐私或肖像权益的内容？
How can I report privacy or image-rights concerns?
如果剧集、海报、评论或其他页面内容涉嫌侵犯您的隐私或肖像权益，请发送内容链接、权益受影响的说明及必要材料至：
If an episode, poster, comment, or other page may infringe your privacy or image rights, send the content URL, an explanation, and necessary supporting information to:
此类请求不以您拥有作品版权为前提。本站将根据适用法律核查处理，并仅在必要范围内要求补充信息。
You do not need to own copyright in the work to raise these concerns. Requests will be reviewed under applicable law, with additional information requested only as necessary.
Q13：91短剧是否处理版权投诉？
Does 91短剧 handle copyright complaints?
权利人或经授权的代理人可按《DMCA版权政策》提交版权问题及必要材料。涉及DMCA的通知和反通知按适用条件处理；其他版权争议仍以适用法律为准。
Rights holders or authorized representatives may submit copyright concerns and necessary information under the DMCA Copyright Policy. DMCA notices and counter-notices are handled where that process applies; other disputes remain subject to applicable law.
Q14：如何联系91短剧？
How can I contact 91短剧?
您可以发送邮件至：
You can contact us at:
适用于：
一般咨询；
隐私请求；
版权投诉；
内容举报；
内容删除请求；
账户问题；
合规相关问题。
For:
General inquiries;
Privacy requests;
Copyright complaints;
Content reports;
Content removal requests;
Account issues;
Compliance inquiries.
Q15：会员价格、续费和退款规则是什么？
What are the membership, renewal, and refund terms?
当前价格方案：周会员7天，日常价30元、一次特惠20元；月会员30天，日常价60元、一次特惠50元；季会员90天，日常价150元、一次特惠120元；年会员365天，日常价400元、一次特惠300元；观影券单价28元。以上币种为人民币。
Current pricing plan in CNY: 7-day weekly membership, regular price 30 yuan and one-time offer 20 yuan; 30-day monthly membership, regular price 60 yuan and one-time offer 50 yuan; 90-day quarterly membership, regular price 150 yuan and one-time offer 120 yuan; 365-day annual membership, regular price 400 yuan and one-time offer 300 yuan. A viewing voucher is priced at 28 yuan.
若相关付费服务开放，具体权益、特惠适用条件、观影券使用范围、是否自动续费、取消及退款规则，以付款前清楚展示并经您确认的条款及适用法律为准。
If the corresponding paid services are offered, benefits, offer eligibility, voucher usage, automatic renewal, cancellation, and refund terms will be clearly displayed for your confirmation before payment and remain subject to applicable law.
有订单问题，请将订单编号及问题说明发送至[email protected]；勿发送密码、完整支付卡号或验证码。
For order issues, send the order reference and a description to [email protected]. Do not send passwords, full payment-card numbers, or verification codes.
常见问题结束 | End of FAQ
